Internet Speed: Malaysian Communications and Multimedia Commission Ordered to Map
Published on: Wednesday, June 15, 2022
Kuala Lumpur: The Ministry of Communications and Multimedia (K-Komm) commissioned the Malaysian Communications and Multimedia Commission (MCMC) to conduct nationwide mapping, measure actual internet speed levels and compare them to reports prepared by telecom companies. Minister of Communications and Multimedia Tan Sri Annuar Musa (pictured) said there were still many people, especially in rural areas, who were complaining about the current quality of services provided by telecommunications companies. “I want MCMC to do the mapping, do the achievement level performance audit and compare with what the telco has done,” he said at the K-Komm Excellence Service Awards ceremony ( APC) 2021, here, Tuesday.
“I want MCMC to issue what is stipulated in the Constitution, namely the Commissioner’s Directive and, if necessary, the Minister’s Directive, to the companies concerned, where those who do not reach the level we want, the directive obliges them to improve the quality of their services,” Annuar added. Annuar said agencies under his ministry, especially the MCMC, needed to take a new and more aggressive approach to addressing the problems faced by the population. “In our country in terms of services we give to companies while the government licenses if the company says they can’t do it then when i look at the general profit made each year then where does profit? Profit must come from the users of their services. “I’m not anti-profit, it’s good to make profit, but please reinvest and solve the problems of the people of the climbing village nt to trees and mountains (just to get internet access). How long do we want to hear about this issue? ” he said. Speaking to the media after the ceremony, Annuar said his ministry had received many comments from the public on the quality of internet access and mobile broadband services, with some areas experiencing low internet speeds while others others only had services from certain telecommunications companies. In this regard, he urged the telecom companies to reinvest the profits made with the aim of helping the government to solve the connectivity problem that the people are facing. “We also know that at the service provider level, they are largely acting on business needs because they are commercial entities. Therefore, between public interest elements and commercial considerations, there is a gap that is the responsibility of the government and MCMC. , to ensure that the gap is not too wide.
“Currently, they have already invested but I ask for an increase so that together they can help the government to solve the problems of the people,” he said. Besides building new telecom towers under the National Digital Network (Jendela) initiative, telecom companies are encouraged to invest in upgrading existing towers, he said. In a separate development, Annuar said negotiations on a service agreement between the telecom companies and Digital Nasional Bhd (DNB), for the implementation of the country’s 5G network, were still ongoing. “I am convinced that not all telecom companies want to be left behind in delivering 5G, which is why we adopt the policy of inviting everyone to join us, but we cannot force them to join us.” Any company that is involved in the deployment of 5G, we will continue. If the number of companies is not enough, I will issue licenses to new players. I won’t wait for anyone. I said, please think about the importance of the national interest. “We want to roll out 5G according to plan and the government has made room for existing players to join us. Therefore, we have set a deadline (June 30) which seems to us more than sufficient. Let them finish the negotiation,” he said. At the event, Annuar urged ministry staff to focus and give balanced attention to K-Komm’s five priority areas, namely telecommunications; Digital Economy; the creative industry, including the film industry, music industry and show business; government communication and broadcasting networks; and cybersecurity.
“These five are very important in today’s world. If our ministry is less than effective; less than effective, people will see that we are not performing. We know that these five people need to be stimulated; not as usual,” he said. Annuar presented the APC Awards to 362 people who received certificates of appreciation and a RM1,000 bonus, including 51 recipients from the Malaysian National News Agency (Bernama). Also present were Deputy Minister of Communications and Multimedia, Datuk Zahidi Zainul Abidin, and Acting Director General of Bernama, Roslan Ariffin. * Follow us on Instagram and join our Telegram and/or WhatsApp channels for the latest news you don’t want to miss.
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